Staff Answer
Feb 11, 2026 - 09:45 AM
We accept returns, and will exchange or refund products within 90 days of the delivery date. If you wish to return an item for any reason please pack the item(s) securely and send the parcel to the address at the top of the Returns Policy page. We offer no quibble refunds providing our terms and conditions are met and we can resell the item. We aim to make the whole process easy to use and understand. We hope that you will be happy with your purchase, however we understand there are times when you may need to return something to us. Further information is covered in detail such as, what to do if you have a damaged product, the wrong item has arrived or if you have a faulty item, and the process covering refunds and exchanges. Different rules do apply on a minority of products; for more details please read our full Returns Policy.
