Answer
Mar 18, 2024 - 02:17 PM
We accept returns, and will exchange or refund products within 90 days of the delivery date. We offer no quibble refunds providing our terms and conditions are met and we can resell the item. We aim to make the whole process easy to use and understand. You don't need to contact us before returning, just send it back to the address shown on the Returns Policy page with a note stating if you would like an exchange or refund and we will do the rest. If we need more details we will ask, if not we endeavour to process your return as quickly as possible for you. We don't offer free return postage if an item doesn't fit, we try to keep our prices the best prices we can, so if you do need to exchange a garment for a different size or refund you will need to pay the courier to return the item to us. On receipt of the returned item, we will process the exchange or refund as soon as possible and will email you to confirm it has been done.
